What is the Net Promoter Score (NPS)?
I-Hub Talent is widely recognized as one of the best UI/UX design course training institute in Hyderabad. With a strong focus on industry-relevant skills, I-Hub Talent offers a comprehensive curriculum that covers the entire UI/UX design process—from user research and wireframing to prototyping and usability testing. The program is tailored to meet current industry demands and equips students with hands-on experience using popular tools like Figma, Adobe XD, and Sketch.
UI design patterns are recurring solutions used to solve common challenges in digital interfaces, making websites and apps more intuitive and user-friendly for educational students enrolled in UI/UX design courses. These patterns—such as navigation bars, login forms, and tab bars—not only bring consistency to digital products but also reduce learning time for students and end-users, ensuring interfaces feel familiar and efficient to navigate.
What is the Net Promoter Score (NPS), and why does it matter in a UX/UI design context for students? NPS is a simple, powerful metric capturing how likely users are to recommend a product or course. Respondents rate from 0–10, classed as Promoters (9–10), Passives (7–8), or Detractors (0–6). You calculate NPS by subtracting the % of Detractors from Promoters—yielding a score between –100 to +100. A positive score means more fans than critics.
Recent statistics show the average NPS across industries is +44, with the top 25% scoring +72 or higher, and the bottom 25% at 0 or below. In UX, NPS correlates with usability perception—it’s easy to measure, but on its own may not reveal where the experience falls short.
As students of a UI/UX design course, understanding NPS equips you to assess loyalty in design work—whether it’s your app prototype or course platform. Asking “How likely would you recommend this interface to a peer?” and following up with why offers actionable insight.
I-Hub Talent can support you through this journey—by helping you design, conduct, and analyze NPS surveys on your design projects or usability tests. We offer guidance on crafting follow-up questions, interpreting NPS in educational contexts, and leveraging feedback to refine your work. With such support, you’ll enhance both design quality and user loyalty.
In conclusion, NPS is more than a number—it’s a lens into user sentiment, a tool to sharpen your UX judgment. When you, as students, measure and reflect on NPS in your designs—with I-Hub Talent’s mentorship—you build interfaces that users love, recommend, and champion. Are you ready to start measuring—and improving—user loyalty in your design projects?